From: alison pennell <firstname.lastname@example.org>
Sent: Wednesday, 30 December 2020 7:43 PM
Hi. In 2010 I was approached by expression sessions being an aboriginal single mum I was told much the same as the lady at Penrith Oon your website only I was at blacktown Westfield's still to this day I've received nothing and paid around $1000 still to this day haven't got the package nor money back
Latest plea for help, February 2018:
Hi My name is Xxxxxxx. I was approached by expression session in mandurah at the forum. I purchased the 1600$package and i have been paying 20$ a month since my daughter was two years old! I would be coming close to having paid my photo package as my daughter is 9 this year! Can anyone tell me how to contact them as i have moved state's and dont want to loose the 2 canvas&disc that came as part of the package but it had to be payed in full before i recieved those items. Thank you kindly Miss XxxxxThe following is a disgusting story of pressure sales tactics, false pretences and a company with their hands in a clients pocket. Despite numerous requests for this client to be provided with a bona-fide copy of the contract, the company has refused to do so and continues to rip money out of her bank account. Below is her sad saga in her own words:
Came back three days later for booked appointment to view photos and see if I wanted to buy. I explained that I was on a single parent pension and couldn’t really afford a package, was happy to buy some individual prints. Was offered the lowest package with like a dozen prints but it was well over $500 I can’t remember the price. I thought too much
They explained I could do fortnightly payments at a minimum of $25 per fortnight over 19 payments less the $50 for the enlarged print that I could take home today (Its hanging up at home). I agreed was given a receipt for the $50 paid and I left. I definitely remember 19 payments/fortnights and thinking yep I can do this.
I went back a few days saying I wanted the contract I signed. They didn’t have it and asked me to call head office in Castle Hill.
I then rang at various times to get this and it was never sent. Importantly they hardly answer their phone.
Last year I rang asking for account balance/summary and where were the pics. I was told I signed up to a $1,200 deal and it would be paid off in 2 years! I was what?????? Asked them to send contract. Kept asking – gave up so many other things going on it got annoying and I just decided to wait till June this year and keep letting them take the deductions. Stupid me.
I rang a few weeks ago – after several days got through to someone
1) Update credit card details
2) Update postal address
3) Ask for contract and payment summary
They didn’t want to give me the contract or payment summary. Told me I still had over $1000 left to pay. This confused me because when I rang last year was told I would be finished paying by June/july.
They said I ordered a suite of photos and canvas and a cd. I’m like no I order 13 prints only – and took one home on the day and order the minimum package because I was on a single parent pension. They were told this when I had the photos taken they did a credit check and I told them this again last year. Why on earth would I sign up to so much.
I don’t have a leg to stand on because I never got my contract. So I asked again please send me this contract so I can see what I signed for.
I gave them new address and new credit card details – I didn’t want to default on my payments till I had read this contract.
Eventually about four days later someone else rang to confirm my new address and said they understood I was so upset that nothing had arrived yet after the money I spent and would send the dozen or so prints and then if I didn’t want the canvas that I ordered (which I still say I didn’t’) then I won’t get them if I don’t want them. So I’m like sweet I have the prints I’ve paid a shit load of money. I don’t want the canvas or CD that I ddint’ order in the first place.
Prints arrived – but not the contract or payment summary. Of course I can get payment summary from my bank that’s not an issue but I’ve been paying $25 per fortnight since July 2013.
I got a call last week saying card declined. So I’ve tried several times to ring them to ask
1. Aren’t you using new credit card that I gave you several weeks ago? 2. Where is the contract?
I then got this letter in the mail. (See below)
I managed to leave a voice message this morning.
I can’t email them direct, only through website.
I want to talk to Managing Director. I want it done via email so there is a paper trail not via phone calls.
Frustrated need help please . Far out man."
My name is Jody springall. I was approached by expression session in mandurah
at the forum. I purchased the 1600$package and i have been paying 20$ a month
since my daughter was two years old! I would be coming close to having paid my
photo package as my daughter is 9 this year! Can anyone tell me how to contact
them as i have moved state's and dont want to loose the 2 canvas&disc that
came as part of the package but it had to be payed in full before i recieved
those items. Thank you kindly Miss j Springall
..... another Hi I have been trying to get a hold of this company expression sessions and no luck I have paid money and they promised to remove my default unfortanly no luck and I never recevied my photos and now I am unable to get credit need help asap Thanks kirsten Stevens.
More: Aug 2014- I went into a so called contract with
Expression Sessions. Like so many other persons I faced the same situation.
Again there was this contract with no authenticity, they had promised to send
the copy of what I signed but never received it actually. I was lured into a
fortnightly contract of $ 26.8 not including the $ 50 deposit for a medium
sized package worth around $1400. This agreement had been reached in their
stall at Centro Roselands ( Roselands Shopping Centre). I had been told that I
would be receiving a dozen plus photographs, a cd of these photos and two
canvas copies. I did receive the photographs, when I asked for cds and canvas
copies they changed their words and said that I would only receive them upon
completion of my payment like in a layby. Eventually by 26th July 2016 I had
paid off every bits of what I owed them and did contact them. Lucky me I
thought as I got a reply saying that I would get my package within 2-6 weeks.
It's been over 4 months that their
deadline has finished, but to date I haven't received what I should have. I
have rung so many times from then to date, only for the phone call ending
unanswered. When I entered the contract I had just started my life in
Australia as a permanent resident who had migrated for a better life and got
drawn into this alluring proposal. Then I was the only person working as my
wife was studying certificate course for a supporting job. Our family income
was a mere 950$ per fortnight thanks to the casual job I had. Still I got into
the contract thinking that I can afford 26.8$ for a sweet memory of my baby boy
in the after years. All in vain! is there any way that I and others who faced
the same situation get any justice as a resident Australian should get. Is
there any way to bring this institution under justice. Please help me if you
can. Kindest Regards, Krishna Dip Shakya
Kindest Regards, Krishna Dip Shakya
Ok so I had my son done at 6 months which he is now 2. I
have been paying them $43 weekly and it comes up as 9 easy payments see
attachment. I worked out that I paid over $4000 for a $700 package that I
signed for being a single parent. I tried everything to stop the payments and
my bank can't without their permission. Iv had enough my kids have had to miss
out on a lot over this. Please help me recover my dead money. I didn't get any
photos or canvas I paid for. Tiffany Clark Broken Hill
Tiffany Clark Broken Hill
We are going to take a deeper look at this outfit and publish everything we discover.
June 18, 2015: Since first publishing early today,
we have discovered that this outfit has dozens of complaints about
pressure tactics, rip-offs etc etc. Here's a few that confirm our
thoughts. They have been copied and pasted word for word from various forums on the internet.
June 18, 2015: Since first publishing early today, we have discovered that this outfit has dozens of complaints about pressure tactics, rip-offs etc etc. Here's a few that confirm our thoughts. They have been copied and pasted word for word from various forums on the internet.
From Scambook: Link
From Oh Baby Forum:
was approached in a mall about having a free photo shot of ds and
agreed to it as I thought it would be good. They kept putting hats on
ds which I didn't like without asking me which I didn't like. I was
pressured into buying a keyring which I didn't really want and they
kept saying they didn't know the prices when I asked. I went back a
fortnight later to view the photo's and wasn't impressed with them, dh
and I have taken a lot better. They asked me what photo's I wanted
before telling me the prices but as I wasn't impressed with them and
none of them popped out as me I said I didn't want to buy any. I saw
the keyring and the photo was not good and the keyring looked very
tacky. I said I didn't like it and could I get my money back. They said
I could but they couldn't do it there as they didn't have any cash but
they would get their manager to ring me.
A week later I hadn't received a call so I rang them. I kept getting put on hold, eventually got to talk to someone who said I could get a refund and she tried to put me through to the accounts people but they were on a conference call so they would ring me back. 5 days later I hadn't heard anything so I rang again to speak to them and got told that they don't do refunds. I also got verbally abused on the phone and when I tried to say that I had been told by 2 people that I would get a refund I got told that they would not talk to me again and that I tried to ring back then they would call the police.
I know it's only $10 but it's still $10. If they won't give me my money back then I just want the keyring even though it's not very good.
Am I only the person to have this experience or have other people had a bad experience with them?
This mob has been behaving like this for a long time.
Here's one from way back in 2008. Nothing has changed, these vultures
have a culture of pressure and then not supplying what is verbally
quoted at session time. To read more complaints, go to Oh Baby Forum
To read more complaints, go to Oh Baby Forum
If you have had similar problems with them, please let us know Contact Us